ZIPAIR Tokyo Archives - Travel Trade News

In a progressive move aimed at improving employee wellbeing, Japan Airlines has updated its uniform policy to allow cabin crew and airport staff to wear black sneakers while on duty. For years, female crew members were required to wear traditional footwear such as heels, pumps, or leather shoes—often during long shifts that involved extensive walking across terminals and continuous in-flight duties. The new policy marks a significant shift in prioritising comfort and long-term health. Implemented in November 2025, the updated rule applies to approximately 14,000 employees across six JAL Group airlines, operating at 56 domestic and 40 international airports. Staff can now opt for solid black sneakers as part of their official uniform. The decision follows feedback from employees who highlighted the physical strain and fatigue caused by wearing heels during demanding work schedules. Many welcomed the move, noting that it would help create a healthier and more sustainable working environment. One crew member expressed that the change would support long-term careers in aviation by reducing physical stress and improving overall comfort during duty hours. Interestingly, ZIPAIR Tokyo, JAL’s low-cost subsidiary, had already introduced a more flexible footwear policy. The latest update now extends similar benefits to the mainline airline. While many global carriers continue to enforce traditional uniform standards, Japan Airlines’ decision reflects a growing industry trend towards employee-centric policies and modern workplace practices. The move is expected to set a new benchmark in aviation, highlighting the importance of balancing professionalism with practicality in today’s evolving travel industry.

Japan Airlines Allows Sneakers for Cabin Crew, Prioritising Comfort and Wellbeing

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